Thank you for your interest in purchasing tickets from VividTIX. Before you proceed to purchase tickets, we strongly recommend you go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy VividTIX tickets to any event utilizing our VividTIX service. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate VividTIX.

• By opting to purchase, allocate or possess tickets from VividTIX, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets from VividTIX.
• Please note that VividTIX Lake reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the VividTIX website
• The price of one VividTIX ticket varies depending on the event. Ticket prices are set by the organization utilizing the VividTIX platform. These figures are non-negotiable.

• The ticket you purchase represents a revocable license for you to access the respective event for which you purchased your ticket. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

• The bearer must assume full responsibility of the VividTIX tickets, once (s)he receives it. VividTIX has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

• Kindly note that https://vividtix.com  is the sole authorized source for purchasing VividTIX tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.

• The VividTIX tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

• Please note that VividTIX tickets cannot be redeemed against cash, credits, or any other benefits.

• VividTIX has the right to investigate if there has been any violation of the VividTIX ticketing terms and conditions. In case of any conflicts, the decision of VividTIX will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

• The VividTIX service will be deemed to have been delivered in its entirety as soon as the respective event starts on its respective date. From that point on, no refund requests will be entertained.

• Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. VividTIX cannot be, in any way, held liable for that.

• All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

• At the time of entering the event venue, you are required to produce the VividTIX ticket and potentially an ID for age verification, determined by the promoter of the event.

• By purchasing VividTIX tickets and presenting the same at the venue, you give your consent to VividTIX to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

• You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

• VividTIX does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

• Please note that you purchase VividTIX tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

• In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We really hope you will have a great time at any VividTIX event

Terms & Conditions last updated on 1/21/2024